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<p>Annexe A</p> <p>Communication and relationship management skills</p> <p>1 Theories and models of communication</p> <p>2 Approaches to effective communication</p> <p>3 Interpersonal skills and therapeutic relationship skills</p> <p>4 Working in a team</p> <p>5 Listening actively</p> <p>6 Information gathering</p> <p>7 Escalating concerns</p> <p>8 Written communication</p> <p>9 Addressing compliments and complaints</p> <p>Annexe B</p> <p>Procedures</p> <p>Unit 1 Procedures to enable effective monitoring of a person’s condition</p> <p>10 Vital signs</p> <p>11 Venepuncture</p> <p>12 ECG recording</p> <p>13 Blood glucose assessment</p> <p>14 Specimen collection</p> <p>15 Recognising and escalating signs of all forms abuse</p> <p>16 Recognising and escalating signs of self-harm and/or suicidal ideation</p> <p>17 Basic mental health first aid</p> <p>18 Basic first aid</p> <p>Unit 2 Procedures for provision of person-centred nursing care</p> <p>19 Pain</p> <p>20 Promoting comfort in bed</p> <p>21 Maintaining privacy and dignity</p> <p>22 Promoting sleep</p> <p>Unit 3 Provide care and support with hygiene and the maintenance of skin integrity</p> <p>23 Re-assessment of skin</p> <p>24 Supporting a person’s skin integrity</p> <p>25 Reassessment of hygiene status supporting a person’s hygiene needs</p> <p>26 Providing oral and dental care</p> <p>27 Providing eye care</p> <p>28 Providing nail care</p> <p>29 Monitoring of wounds and providing wound care</p> <p>Unit 4 Provide support with nutrition and hydration</p> <p>30 Using nutritional assessment tools</p> <p>31 Assisting people with feeding and drinking</p> <p>32 Fluid balance</p> <p>Unit 5 Provide support with maintaining bladder and bowel health</p> <p>33 Observing and monitoring urinary and bowel continence </p> <p>34 Recognising bladder and bowel patterns</p> <p>35 Care and management of people with urinary catheters</p> <p>36 Assisting with toileting and choosing and using appropriate continence products</p> <p>Unit 6 Provide support with mobility and safety</p> <p>37 Risk assessment tools associated with mobility and falls</p> <p>38 Using a range of moving and handling techniques, aids and equipment</p> <p>Unit 7 Provide support with respiratory care</p> <p>39 Managing the administration of oxygen</p> <p>40 Measuring respiratory status</p> <p>41 Using nasal and oral suctioning techniques</p> <p>42 Managing inhalation, humidifier and nebulizer devices</p> <p>Unit 8 Preventing and managing infection</p> <p>43 Recognising and responding rapidly to potential infection risk</p> <p>44 Using aseptic non-touch technique</p> <p>45 Using appropriate Personal Protective Equipment</p> <p>46 Implementing isolation procedures</p> <p>47 Using hand hygiene techniques</p> <p>48 Decontaminating equipment and the environment</p> <p>49 Safely handling waste, laundry and sharps</p> <p>Unit 9 Meeting needs for care and support at the end of life</p> <p>50 Recognising responding to the needs of those at the end of their lives</p> <p>51 Review of care of those people and their families at the end of their lives</p> <p>52 Providing care for the deceased</p> <p>Unit 10 Procedural competencies for administering medicine safely</p> <p>53 Reviewing a person’s ability to administer their own medicines</p> <p>54 Undertaking accurate drug calculations</p> <p>55 Accountability in ensuring the safe administration of medicine</p> <p>56 Administering medicines</p> <p>57 Managing the effectiveness of symptom relief medications</p> <p>58 Recognising and responding to adverse effects of medications</p> <p>59 Storage, transportation and disposal of medicinal products</p>

<p><b>Ian Peate, OBE FRCN</b> is Principal, School of Health Studies, Gibraltar; Visiting Professor of Nursing, St George’s University of London and Kingston University London; Visiting Professor, Northumbria University; Visiting Senior Clinical Fellow, University of Hertfordshire, and Editor-in-Chief of the <i>British Journal of Nursing</i>.</p>

<p><i>The Nursing Associate’s Handbook of Clinical Skills</i> provides evidence-based guidance for those undertaking the newly developed Nursing Associate (NA) role that bridges the gap between the Health Care Assistant (HCA) and the Registered Nurse (RN). Structured around the latest Nursing and Midwifery Council (NMC) Proficiencies, this invaluable handbook helps the prospective Nursing Associates develop the skills and core competencies required to succeed in a broad range of healthcare contexts—covering more than 90 procedures, and communication and relationship management skills.</p><p>This timely resource features contributions from a team of experienced clinicians and academics, addressing clinical procedures on topics including skin integrity, nutrition and hydration, mobility and safety, respiratory care, managing infection, administering medicine, and end of life care. Clear, accessible chapters contain a wealth of effective learning tools, including self-assessment tests, review questions, links to electronic resources, supporting evidence, and more. This must-have textbook:</p><ul><li>Helps trainee Nursing Associates to develop and refine their skills, and demonstrate proficiency in offering care and support</li><li>Reflects current NMC annexes, providing practical guidance on a diverse range of communication skills, strategies and procedures</li><li>Covers the central elements of Nursing Associate care provision, including delivery, monitoring, and reviewing</li><li>Includes colour illustrations, photographs, tables, charts, graphs, and algorithms designed to develop skills and demonstrate the links between theory and practice</li></ul><p>Presenting the principles of care essential for meeting the needs of patients in dynamic health and social care environments, <i>The Nursing Associate’s Handbook of Clinical Skills</i> is an indispensable guide for trainee Nursing Associates, as well as for health and social care assistants and those returning to practice.</p>

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